Jeff Kwitowski is the senior vice president of Public Affairs & Policy Communications.
I’ve worked with journalists for many years. One of my greatest frustrations is when they try to condense complex events into short summaries, but in doing so, omit critical details, facts, and context. Even worse is when those events are told primarily through the prism of one side only. Readers are left with a narrow and often misleading impression of what actually occurred.
Imagine, for example, a news story summarizing the 2016 Presidential election that reported Donald Trump won even though most Americans people voted for Secretary Clinton, but failed to explain our country’s Electoral College system. Readers who were unfamiliar the process would likely conclude that something wrong or even illegal occurred.